Skills & Competencies for Inside Sales Representative III

Inside Sales Representative III job profile

JOB SUMMARY for Inside Sales Representative III

Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.

JOB RESPONSIBILITIES for Inside Sales Representative III

Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.

Inside Sales Representative III SALARY RANGE

BASE 50%
$74,650
TOTAL 50%
$85,159
Job Level
P03
Job Code
SM15000410
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Inside Sales Representative III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Inside Sales Representative III skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Inside Sales Representative III

1 Job Family Competencies – Outbound Sales Calls
Proficiency Level -3
Skill definition-Initiating calls to prospective customers to sell products and services that prioritize the needs and interests of buyers.
Level 1 Behaviors
(General Familiarity)
Describes the process flow of handling outbound sales calls.
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Level 2 Behaviors
(Light Experience)
Identifies key sales metrics used to measure the success of outbound sales calls.
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Level 3 Behaviors
(Moderate Experience)
Handles complex sales inquiries and follow-ups to enhance customer engagement on outbound calls.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions on proper handling of outbound sales calls to ensure lead and sales generation.
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Level 5 Behaviors
(Mastery)
Builds an efficient outbound sales system to improve call quality and optimize call performance.
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2 Job Family Competencies – Cold Calling
Proficiency Level -3
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Describes the procedures on how to initiate engagements through cold calling.
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Level 2 Behaviors
(Light Experience)
Conducts high-volume prospecting to generate qualified leads.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates advanced sales engagement skills to target new prospects with heavy cold-calling.
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Level 4 Behaviors
(Extensive Experience)
Leverages in-depth research for target markets to acquire a successful sales cycle.
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Level 5 Behaviors
(Mastery)
Conceptualizes the overall vision of our organization's cold calling procedure to keep the entire process consistent.
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3 Inside Sales Representative III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Inside Sales Representative III
Proficiency Level - 4
5 Competency for - Inside Sales Representative III
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Inside Sales Representative III

1 Core Competencies – Self-Motivation
Proficiency Level -4
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Documents feedback from our senior management to encourage and increase motivation.
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Level 3 Behaviors
(Moderate Experience)
Cultivates a mindset that stays curious, positive, and resilient.
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Level 4 Behaviors
(Extensive Experience)
Helps others to recognize and leverage their strength to their advantage.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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2 Core Competencies – Problem Solving
Proficiency Level -4
Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Describes the key aspects of problem-solving processes.
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Level 2 Behaviors
(Light Experience)
Examines a specific problem and learns the perspective of each involved stakeholder.
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Level 3 Behaviors
(Moderate Experience)
Conducts thorough research on the issues and formulates opinions with deep consideration.
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Level 4 Behaviors
(Extensive Experience)
Evaluates potential costs and possible barriers to successful solution implementation.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools to ensure the implementation of new problem-solving practices.
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3 Inside Sales Representative III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Inside Sales Representative III
Proficiency Level - 4
5 Competency for - Inside Sales Representative III
Proficiency Level - 5

Summary of Inside Sales Representative III skills and competencies

There are 0 hard skills for Inside Sales Representative III.
10 general skills for Inside Sales Representative III, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
9 soft skills for Inside Sales Representative III, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative III, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.

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